I used to be a manager for these people, since they got there new director of operations, everything has went downhill,they take care of saskatoon but every other location is nothing, have had food twice since i quit and it was trash.
Staff will take your order even when they do not have the ingredients to fill it. How can a pizza place run out of dough? When questioned regarding the lack of service, the manager was almost arrogant with a kind of " order from somewhere else if you don,t like it" attitude. We will and we suggest you do too!
Because I like Pizza Hut I have come back a couple times after recieving terrible service, both times the orders were mixed up and one time it took 1.5 hours to have delivered.
Today the kid on the phone had no clue how to take an order, I was put on hold twice for a totatl of 15 mins, enough is enough.
I found a new favorite place, the new Pizza Pizza down the street is excellent.
I agree that it is the worst place to order pizza. Ordered at 500 still not there at 630. Manager did not care when we called to tell her it was not there yet. In fact she said that she did not want to deal with our compaint.